Hosted CRM – Logins show the value
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How can you tell that people need information 24 hours a day? By seeing when they log in to their most important work application.
And just in case you’re stuck in the last decade, that’s not their email.
This is a graph that shows the number of logins of a company that uses NetSuite. My first NetSuite implementation.
It clearly shows that while there’s a lot of logins in the morning, there are quite a few in the early hours in the morning.
Even when many users are deskbound, they will log in at all hours to clean up issues, check their calendar, and check on things.
If you have a system that limits users, and their connectivity to the system based on either time or location, then you’ll simply miss out on giving your employees information when they want to consume it.
Yes, they do have a few night owls… Strange but true.
